Support
Resources and answers for Grand Voice OS system owners and prospective users.
Submit an allocation request through the form on our homepage. Due to the prepared nature of each system, allocations are reviewed in waves based on production capacity and user fit.
Our platform supports nine communities: ALS, Parkinson's, Multiple Sclerosis, Stroke & Aphasia, TBI & Veterans, Cancer / Laryngeal, the Golden Era community, Autism, and Temporary Speech Loss. Each has its own page, linked from the homepage.
Core voice synthesis, gaze tracking, and translation functions are designed to run locally on your device. It is designed to keep working with no connection at all.
Your $127/month care plan covers ongoing support, system maintenance, software enhancements, guided onboarding, and planned device upgrades every two years.
We do not process insurance, Medicare, or Medicaid. Upon request, we provide a structured Compliance and Functional Capability Packet for users to submit to their private insurer or HSA/FSA provider for independent reimbursement consideration.
No. Grand Voice OS must not be used as a primary emergency communication method. Always maintain independent backup emergency communication.
System owners receive priority phone and email support. Reach us at admin@titaniumdigitalholdings.com or through the phone line on our contact page.