Legal
These Terms of Service govern the relationship between you ("User," "Caregiver," or "Authorized Representative") and Titanium Digital Holdings LLC ("Company," "we," or "our") regarding access to grandvoiceos.com, the priority access application system, and the utilization of any provided hardware, companion software, and support subscriptions. By submitting an application or deploying a system, you agree to these Terms.
Grand Voice OS is a personal voice companion system built around dignity, connection, and everyday communication. Grand Voice OS is not intended to diagnose, treat, cure, mitigate, or prevent any specific disease and is not a substitute for professional medical advice, clinical care, emergency services, or prescribed medical equipment. It operates strictly as a consumer-facing assistive technology platform.
Access requires a one-time upfront hardware and activation procurement fee alongside a required ongoing monthly maintenance subscription. Fees are displayed clearly at the time of purchase or allocation approval and may vary based on system configuration, funding pathway, support tier, and applicable promotional frameworks.
Your ongoing monthly maintenance fee covers system maintenance, support infrastructure, software updates, guided onboarding support, and planned device lifecycle services.
Subject to an uninterrupted, active monthly subscription, the Company provides the user with a planned hardware system upgrade every two (2) consecutive years. Subscription lapses or cancellations may suspend upgrade eligibility and system maintenance access until the subscription is restored.
Due to the prepared nature of each Grand Voice OS system and the controlled onboarding process, early system allocations are limited and reviewed in waves based on production capacity, technical support readiness, and overall user fit. The Company reserves the right to manage allocation queues dynamically to preserve system delivery integrity.
Grand Voice OS, CORA, related software, interface designs, documentation, workflows, and system materials are owned by Titanium Digital Holdings LLC or its licensors and are protected by applicable copyright, trademark, and patent laws. Users may not reverse engineer, copy, modify, resell, or attempt to extract proprietary software, models, workflows, or system assets except as expressly permitted in writing. Unauthorized technological modification voids the product warranty, terminates the subscription agreement, and will be met with immediate legal enforcement to protect corporate assets.
The Grand Voice OS platform utilizes and integrates with configured third-party hardware components, which may include a supported portable speaker, specialized lightweight monitors, and compatible mobile frameworks. Apple, iPhone, Samsung, JBL, and other third-party product names, logos, or marks are trademarks of their respective owners. Reference to these products does not imply sponsorship, endorsement, or direct affiliation unless expressly stated by the Company. Hardware models may shift dynamically based on availability and engineering lifecycle updates.
Grand Voice OS must not be used as the sole or primary method for emergency communication. Users, authorized representatives, and caregivers are strictly required to maintain independent, backup emergency communication methods (such as standard telephone landlines, dedicated emergency alarms, or cellular devices) to ensure safety during an unexpected hardware depletion, system failure, or local emergency event.
Grand Voice OS systems are delivered intentionally without cellular service plans and operate fully without one. Activation of a cellular plan, carrier transfer, factory reset, or any device modification performed by the user, a caregiver, a carrier representative, or any third party is undertaken solely at the user's own election and risk. The Company is not responsible or liable for data loss, configuration loss, or voice-library loss resulting from such activation or modification. Users are strongly advised to complete a device backup before any carrier interaction and to decline any in-store offer to reset or transfer the device. Recovery of lost content is limited to the user's most recent available backup.
Users under the age of 18 may only utilize Grand Voice OS under the direct supervision and with the explicit consent of a parent or legal guardian. All allocation requests, transactions, and user agreements for minors must be executed by a parent, legal guardian, caregiver, or legally authorized representative.
These Terms shall be interpreted and enforced strictly under the laws of the State of Illinois, without regard to conflict of laws principles. Any legal dispute, action, or claim arising out of this agreement shall be brought exclusively in the state or federal courts located in Cook County or Kane County, Illinois.